Bunk beds are shipped freight truck and will not be delivered by a standard package service. We want to insure proper delivery of your new Bunk bed. It is necessary to inspect the items upon delivery for visible damage prior to signing the Bill of lading (BOL). Any visible damage on the pallet or that can be seen on the packaging/ wrapping must be noted in writing on the BOL. Please note that Army Navy Outdoors, the manufacture and the freight company can not be held responsible for any damage once the driver has left the delivery location.
"Consignee is to verify goods received in good order before signing delivery receipt any exceptions must be notated at that time. Driver and consignee (you) MUST verify piece count. Notations such as STC (said to contain), SWP (shrink wrap pallet) will not be accepted and will not insulate carrier from liability in the event that the number of shipping units received is less than indicated on the BOL."
Thank you again and please contact us if you have any questions. We want you to enjoy your new purchase.